CSCP Book 1 CONTENT
    
Module 1: Supply Chains, Demand Management, and Forecasting   
■ Section A: Introduction to Supply Chains                       
Topic 1: Supply Chain Models                 
Topic 2: Supply Chain Maturity and Complexity    
■ Section B: Demand Analysis and Patterns                        
Topic 1: Demand Analysis                            
Topic 2: Demand Patterns                            
■ Section C: Demand Management           
Topic 1: Demand Management                   
Topic 2: Influencing Demand                    
■ Section D: Forecasting                 
Topic 1: Forecasting Principles and Process               
Topic 2: Forecasting Methods            
Topic 3: Measures of Forecast Error                    
■ Section E: Supply and Demand Alignment                    
Topic 1: Supply and Demand Alignment                    
Topic 2: Sales and Operations Planning                       

Module 2: Global Supply Chain Networks                  
■ Section A: Supply Chain Design and Optimization          
Topic 1: Supply Chain Design and Management    
Topic 2: Business and IT Requirements                            
Topic 3: Technology Analysis and Optimization    
■ Section B: End-to-End Connectivity and Visibility         
Topic 1: Supply Chain Technology Applications    
Topic 2: Connectivity, Visibility/Sharing, and Legal                       
Topic 3: Supply Chain Master Data                    
■ Section C: Supply Chain Metrics and Reports                   
Topic 1: Supply Chain Metrics, Reports, and SCOR                  
Topic 2: Financial and Operational Metrics and Reports  

Module 3: Sourcing Products and Services                      
■ Section A: Aligning Sourcing to Demand     
Topic 1: Make-Versus-Buy, Outsourcing, and Offshoring                         
Topic 2: Sourcing Requirements and Total Costs             
■ Section B: Category Strategy for Sourcing                          
Topic 1: Supply Plans, Categories, and Segmentation              
Topic 2: Supply Base Analysis and Right-Sizing    
■ Section C: Product Design Influence                   
Topic 1: Product Design                                
Topic 2: Quality, Customization, and Sustainability                  
■ Section D: Supplier Selection, Contracting, and Use              
Topic 1: Supplier Evaluation and Selection          
Topic 2: Contracts         
Topic 3: Purchase Orders                      

Module 4: Internal Operations and Inventory             
■ Section A: Planning Operations                     
Topic 1: Planning Operations                   
Topic 2: Materials and Inventory      
■ Section B: Capacity and Production Activity Control          
Topic 1: Capacity                 
Topic 2: Production Activity Control        
■ Section C: Inventory               
Topic 1: Inventory                      
Topic 2: Replenishment Strategies               
Topic 3: Traceability, Accuracy, and Disposition                
■ Section D: Performance and Continuous Improvement              
Topic 1: Operations, Inventory, and Financial Performance                     
Topic 2: Continuous Improvement            
Topic 3: Quality Tools                              
Topic 4: Continuous Improvement Methods           
Cumulative Course Bibliography               
Index    
         
CSCP Book 2 CONTENT

Module 5: Forward and Reverse Logistics                     
■ Section A: Logistics and Distribution   
Topic 1: Logistics                     
Topic 2: Warehousing and Materials-Handling Strategy             
Topic 3: Transportation Strategy     
■ Section B: Distribution Services and Transportation Choices                     
Topic 1: Distribution Services and Delivery Patterns         
Topic 2: Transportation Mode and Carrier Selection               
■ Section C: Trade Considerations                  
Topic 1: Legal, Security, and Regulatory Requirements                           
Topic 2: Import/Export Regulations and Documentation                 
Topic 3: Trade Zones and Blocs       
■ Section D: Reverse Flow                               
Topic 1: Reverse Logistics                 
Topic 2: Waste
               
Module 6: Supply Chain Relationships       
■ Section A: Customer Relationships            
Topic 1: Customer Relationships and Segmentation                     
Topic 2: Customer Relationship Management         
Topic 3: Customer Service Metrics and Performance        
■ Section B: Supplier and Supply Chain Relationships     
Topic 1: Supplier Relationships and Segmentation                   
Topic 2: Strategic Sourcing and Alliances                
Topic 3: Supplier Performance                  
Topic 4: Supply Chain Relationship Management         

Module 7: Supply Chain Risk                         
■ Section A: Risk Management and Supply Chain Risks               
Topic 1: Risk Management                   
Topic 2: Risk Identification and Supply Chain Risks            
■ Section B: Risk Analysis and Response         
Topic 1: Risk Analysis                                  
Topic 2: Risk Responses, Action Plans, and Business Continuity

Module 8: Optimization, Sustainability, and Technology                       
■ Section A: Optimizing Supply Chain Strategy and Tactics                             
Topic 1: Business and Supply Chain Strategy                 
Topic 2: Supply Chain Strategic Value and Optimization                     
■ Section B: Sustainability             
Topic 1: Sustainable Supply Chains            
Topic 2: Sustainability Guidelines and Standards          
■ Section C: Technology Trends                    
Topic 1: Emerging Technology Trends                       
Topic 2: Technology Assessment and Implementation                      
Cumulative Course Bibliography                
Index